2. What is your policy if you mess up my order? You want someone who will answer this question with "Customer satisfaction is primary". If a company isn't willing to stand behind their work 100%, than keep looking.

3. What if I want more shirts printed, do you charge any setup fees? Some printers will charge you a setup fee to reprint an order or charge you more per shirt if you order less the next time. The best printers will charge you the same price for a period of time after your last order.

4. Who owns the Artwork? Film Positives? Screens? Get the following in writing - "The customer owns the artwork and film positives if they have paid for them, the screens remain the property of the printer but won't be used for anyone else." This will save a lot of hassle if you ever decide to move to another printer later.

5. What is your turnaround? A good turnaround is 5 to 10 working days. Most printer will charge a RUSH CHARGE if you want it sooner. A good printer will charge a flat charge or flat percent like 10% for rush, Watch out for printers who charge a sliding percentage based on the amount of time like 10% for 5 days, 20% for 4 days, 30% for 3 days etc.

6. Do you have a list of customers I can call? Let the printer give you references and check them out.

7. How is your price compared to other printers? Don't always go with the lowest price. Some printers charge a little more but are worth it. (My pet peeve is "I'll match any price") Doesn't this guy know how to charge for ! his work.

8. Why should I use you instead of another printer? Look for a printer that will guarantee customer satisfaction.

9. What if you miss my deadline? You want someone who will be honest with you and not make excuses. Most printers will do everything within there power to make sure you get your shirts on time even if they have to work late or deliver them to you.